Ao clicar em “Aceitar”, você concorda com o armazenamento de cookies em seu dispositivo para melhorar a sua navegação no site e contribuir com o aperfeiçoamento de nossas comunicações. A qualquer momento, você pode alterar suas configurações em nossa página Política de Privacidade e Termos de Uso.
Preferências de cookies

TERMS OF USE OF UNIQUE GARDEN’S WEBSITE

At UNIQUE GARDEN, our mission is to offer a unique well-being experience through our hotel services. Nestled in a peaceful environment, surrounded by nature, our guests can find a refuge to disconnect from the busy rhythm of city life and reconnect with what truly matters.

By providing this website, we aim to share more about our work, values, and approach.

These Website Terms of Use, along with our Privacy Policy, govern the use of UNIQUE GARDEN’s website https://www.uniquegarden.com.br/ and our relationship with users and/or clients.

Important! Before continuing to browse or signing up for any features on our website, please read all the terms outlined in this document and in our Privacy Policy. If you have any questions, feel free to contact us using the information provided in Section 3 of this document.

1. INFORMATION ON UNIQUE GARDEN’S WEBSITE

UNIQUE GARDEN’s website serves as our informational platform where we share details about our services. It is freely accessible without the need for registration or sign-up. However, if you wish to contact us, you can easily do so by sending a message using the contact details provided in Section 3.

Additionally, our website includes exclusive areas accessible only to clients, companies, and travel agents. To access these areas, login credentials, including a username and password, will be required, as explained in Section 5.

Lastly, we want to emphasize that our website does not contain or share content that is inappropriate for minors, and as such, we do not categorize information based on age group.

2. ENFORCEABILITY OF OUR TERMS OF USE

These “Terms of Use” apply exclusively to the website. Services offered through our website are governed by their own specific terms and conditions, which must be reviewed in the respective contracts and documents when the services are booked or contracted.

3. CONTACT UNIQUE GARDEN

UNIQUE GARDEN provides several ways for you to contact us, as detailed below:

To speak with us directly about any matter: +55 (11) 4486-8700;

To speak with us about Pandora Spa: +55 (11) 4486-8731;

Booking accommodations: +55 (11) 4486-8792 or through email at <reservas@uniquegarden.com.br> ;

To contact us about our restaurant: +55 (11) 4486-8700;

To learn more about our events: +55 (11) 4486-8701 or through email.

To talk to our press office: +55 (11) 98228-0829 or through email at jgiorgi@uniquegarden.com.br.

The contact information and personal data you provide on the form and/or via email will be used to fulfill your request. If necessary, this data may also be shared with third parties.

For any questions regarding the processing of your personal data, we recommend accessing our Privacy Policy for further clarification.

4. INFORMATION AVAILABILITY

Through our website, you can learn more about us by visiting this link. Here, you will discover our history as well as the wide range of services and experiences we offer.

Now, if you’d like to explore more about the spaces at UNIQUE GARDEN and get detailed information about our services, please visit the following pages: “Cabins”, “SPA”, “In the Garden”, “Food”, “Events” and “Experiences”.

Additionally, we may send you commercial promotions or newsletters if you register specifically for these purposes. You can cancel your subscription at any time upon request. Simply click the “unsubscribe” link at the bottom of any email we send to remove your registration. We would like to remind you that all personal data is collected and processed in accordance with its intended purpose and the legitimate legal basis, as detailed in our Privacy Policy.

5. EXCLUSIVE AREA FOR OUR CLIENTS

Our clients have access to exclusive areas on our website upon registration.

To sign up, you must provide truthful, complete, and accurate information. Additionally, you are responsible for maintaining the security of your account and for all actions taken through it.

Each user is assigned an individual access account. Therefore, you must not share your login credentials with others, nor use your account in any way that could deceive or harm our systems.

We also count on you to immediately notify us if you become aware of any unauthorized use of your account or any potential security issue. This may result in the immediate suspension of the suspected user’s access or the correction of the reported issue.

Lastly, we want to clarify that UNIQUE GARDEN reserves the right to refuse or cancel access to the exclusive areas of our website if we determine that any information provided is false, with no right to compensation.

6. WORK AT UNIQUE GARDEN

Our website provides you with the opportunity to view our professional openings. To do so, simply visit the “Work with Us” section, accessible via the “Contact Us via Email” button located in the website footer.

To register, fill out the form with the following information: name, email address, cellphone number, address, state, city, a brief message, and either an attached CV or a LinkedIn profile link.

Please note that browsing the available positions, submitting your CV, using the search tools, and applying to recruitment processes on the website are free of charge. You can keep your CV active for as long as you wish.

While we make every effort to maintain your CV on our careers page, employment is not guaranteed. Hiring decisions are based on the outcome of each recruitment process for specific vacancies.

Rest assured that your personal data and CV submitted through the platform will be protected in compliance with applicable data protection laws, particularly the General Data Protection Law – GDPL (Law No. 13.709/2018), and our Privacy Policy.

7. COOKIES

Our website uses cookies and other similar technologies to manage your browsing preferences, enable content, and collect data for analysis and site usage. The use of such technologies is common across websites and platforms. Cookies are small text files placed on your device or browser, enabling us to identify both the user and the device being used.

A cookie is a small text file stored on a computer or other device to identify the user, the device, and collect information.

7.1. COOKIES USED

UNIQUE GARDEN uses cookies that serve the following purposes:

– Necessary Cookies: These cookies are essential for the user to navigate the platform and access its features.

– Performance Cookies: These cookies collect information about how users interact with UNIQUE GARDEN’s platform. The data gathered is used to improve the browsing experience and enhance platform functionality. The information collected includes details such as the Internet browsers and operating systems used, the domains of previously visited websites, the number of visits, average session duration, and pages viewed.

7.2. COOKIE MANAGEMENT

If you wish to disable cookies, you can do so through your browser settings, by installing available plug-ins, or by using other technologies that suit your needs.

Additionally, if cookies were stored on your device when you first accessed our website and you later decide to deactivate them, you can delete the cookies previously stored through your browser settings.

7.3. ANALYSIS TOOL

In addition to cookies, UNIQUE GARDEN uses other analytics tools on our website to help us tailor the platform to your interests and improve our online presence: GOOGLE ANALYTICS

We use this tool only in the anonymized extension, meaning only your shortened IP address will be collected, which cannot be specifically linked to you. Furthermore, please note that Google will not cross-reference your IP address with any other data available through Google Analytics.

You can opt out of data collection by this tool using the option available at the bottom left corner of this page.

8. LIMITATION OF UNIQUE GARDEN’S RESPONSIBILITY

It is important to understand that by making the website available, UNIQUE GARDEN is committed to using tools that meet current and high safety standards, aiming to prevent the sharing of malicious codes or corrupted files.

We do not have control over third-party websites or content that may be shared on our website. However, it is important to understand that these Terms of Use do not apply to third parties, including social media, even if you use them to connect to our website. It is your responsibility to review and comply with the applicable terms and policies of any third-party websites you visit.

Lastly, we emphasize that UNIQUE GARDEN cannot be held responsible, to the extent permitted by applicable law, for any damages resulting from the use of the website, including equipment failure, connection issues, data transmission, errors, interruptions, delays in operation, computer viruses, telecommunication system failures, provider connectivity issues, or any incompatibility between the website and your Internet browser.

9. CHANGES TO OUR TERMS OF USE

Access to and use of the website is granted to users and those interested in the services provided by UNIQUE GARDEN. As a user and/or client, it is your full responsibility, before signing up or registering for any feature on our website, to read, understand, and accept the terms outlined in this document.

However, these terms are a contract of adhesion and may be updated or modified at any time if there is a need for new structures, techniques, or procedures, always maintaining the same level of reliability and security.

Therefore, it is important that you regularly check the document to see if you still agree with the terms established before continuing to browse, sign up, or register for a feature on our website.

OVERALL PROVISIONS

The name UNIQUE GARDEN EMPREENDIMENTOS HOTELEIROS INDÚSTRIA E PARTICIPAÇÕES LTDA or simply UNIQUE GARDEN, as well as the domain <https://www.uniquegarden.com.br/> (and its related subdomains), and all content on the website, are the exclusive property of the company and are protected under applicable laws and international intellectual property treaties. We emphasize the importance of refraining from any unauthorized use or reproduction, whether in whole or in part, of such content. Authorization must be explicitly granted for any exceptions.

These Terms are in compliance with and must be interpreted in accordance with the current laws of the Federal Republic of Brazil.

For any questions or disputes related to this policy, the parties agree to resolve matters exclusively in the Forum of the County of São Paulo/SP, excluding any other jurisdiction.

Latest Update: 10/18/2021.